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Stand Up and Be Heard: Three Essential Tips for Assertive Communication in the Workplace

by | Dec 26, 2023 | Features

As women of color attorneys, we add value to our organizations. Not only do we contribute intellect and leadership, but we also offer diverse perspectives that benefit our clients in the global marketplace.

Yet, despite our immense talents and achievements, we often face unique challenges when it comes to asserting ourselves at work. Far too many of us adhere to ingrained gender stereotypes and societal expectations that prevent us from reaching our full potential.

While these challenges are very real, the importance of us amplifying our voices and speaking up cannot be overstated. Asking for what you deserve is not a selfish act, but a critical step towards closing the gender gap and leveling the playing field.

As we inch closer to the beginning of another year, we must stop playing small. We are not shrinking violets or wallflowers. We are professionals who are more than capable of asserting ourselves confidently, advocating for our needs and securing opportunities we rightfully deserve.

Let’s explore three essential tips for assertive communication in the workplace. Apply them to help you overcome the obstacles that may be standing in your way.

Tip #1: Affirm your value.

It’s easy for women to see the value in others. But for some reason, it can be hard for us to acknowledge how much we bring to the table.

The most foundational step is to recognize your intrinsic value. This involves acknowledging your unique contributions, strengths and potential.

Here are some key points to consider when it comes to recognizing your value:

  • Take stock of your skills, experiences and accomplishments. Recognize that you bring a unique perspective and set of talents to your workplace.
  • Do something to boost your confidence every day. Work on building your self-esteem by celebrating your achievements and recognizing your capabilities. Remember that self-doubt is a common hurdle, but it can be overcome with practice and positive self-talk.
  • Identify when imposter syndrome creeps in and challenge those negative thoughts. Understand that you are not alone in this experience, and it doesn’t diminish your achievements.
  • Create a self-appreciation routine. Dedicate time to reflect on your accomplishments regularly. Whether through journaling, self-affirmations or other practices, remind yourself of your capabilities and the value you bring to your organization.
  • Embrace self-care. Taking care of your physical and mental well-being is an essential aspect of recognizing your value. Self-care practices, such as exercise, mindfulness and work-life balance, can help you maintain confidence and resilience.

Tip #2: Polish your communication skills.

Effective communication is a cornerstone of success in the workplace. It is a must-have skill for women who want to be taken seriously as they step up and ask for what they deserve.

Developing strong communication skills not only allows you to articulate your needs and ambitions clearly but also fosters better collaboration with colleagues and superiors.

Here are key aspects to consider when cultivating effective communication:

  • Assertive Communication: Assertiveness lies at the heart of effective communication. It involves expressing your thoughts, needs and desires with confidence while respecting the opinions and boundaries of others. Avoid the extremes of passive (being too accommodating) or aggressive (being confrontational) communication, and strive for a balanced, assertive approach.
  • Active Listening: Effective communication is a two-way street. Being an active listener is just as important as expressing your thoughts. Pay close attention to what others are saying, ask clarifying questions and show empathy. This not only helps you understand their perspectives but also builds stronger relationships.
  • Clarity and Conciseness: When you communicate, aim for clarity and conciseness. Use clear and straightforward language, avoid jargon when unnecessary, and get to the point. Being concise demonstrates confidence and respect for others’ time.
  • Body Language and Non-Verbal Communication: Your body language, facial expressions and tone of voice play a significant role in conveying your message. Maintain eye contact, use open and welcoming body language, and ensure your tone matches your message’s intent. Confident and approachable non-verbal cues can enhance the impact of your words.
  • Tailored Messaging: Adapt your communication style to your audience. Recognize that different colleagues or supervisors may respond better to various approaches. Flexibility in your communication style allows you to connect more effectively with a diverse range of people.
  • Conflict Resolution: Conflicts can arise in any workplace. Developing conflict resolution skills enables you to navigate disagreements and disputes constructively. Seek win-win solutions, remain calm and use active listening to de-escalate tense situations.
  • Written Communication: In the digital age, written communication is a significant part of professional interactions. Pay attention to the tone, grammar and clarity of your emails, reports, and other written materials. Effective writing skills enhance your professionalism.

Tip #3: Master negotiation skills.

As a lawyer, you put a lot of effort into negotiating on behalf of your clients. But how much energy do you put into negotiating for yourself?

Effective negotiation is a critical skill for women of color in the workplace. It’s not just about salary negotiations; it encompasses a wide range of interactions, from project assignments to leadership opportunities. Mastering negotiation skills empowers you to advocate for your interests effectively.

Here’s how to become a proficient negotiator:

  • Preparation is key: Successful negotiations start with thorough preparation. Before entering into any negotiation, research and gather relevant information. Understand the context, the other party’s perspective, and the range of possible outcomes. Gather data and facts to enhance your confidence and persuasiveness.
  • Know what you want to achieve from the negotiation: Clearly define your goals. Having specific objectives helps you stay focused and avoid settling for less than you deserve. Your goals should be realistic and aligned with your career aspirations.
  • Be flexible and creative: Effective negotiators are open to alternative solutions. Be prepared to brainstorm and explore different options that can satisfy both parties’ needs. A flexible approach increases the likelihood of reaching a win-win outcome.
  • Keep your emotions in check: Emotional reactions can cloud judgment and hinder rational decision-making. If you feel your emotions rising, take a brief pause to regain composure.
  • Know how to handle objections: Expect objections and be ready to address them calmly and confidently. Anticipating objections allows you to prepare responses that counter concerns and reinforce your position.
  • Practice patience: Negotiations can take time, and it’s essential to remain patient and persistent. Don’t rush the process and be willing to engage in multiple rounds of discussions if necessary.
  • Seek Win-Win Outcomes: Strive for win-win outcomes that benefit both parties. Negotiations need not be a zero-sum game where one side wins at the expense of the other. A collaborative approach builds positive relationships and goodwill.

It doesn’t matter how many allies or mentors you have; no one can advocate for you better than you can. As we continue to break barriers and rise through the ranks of corporate America, our ability to speak up and negotiate for what we deserve remains an indispensable skill.

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